How Do I Know If I Have Been Charged for the Dartford Crossing?
How Do I Know If I Have Been Charged for the Dartford Crossing?
Blog Article
To ensure you have been properly charged for using the pay dart charge, it’s essential to track your payment status. Fortunately, the Dart Charge system offers multiple ways to check if the toll has been successfully paid for your crossing.
- Email Confirmation: When you make a payment, the Dart Charge system sends a confirmation email. This email includes details such as:
- Vehicle registration number
- Date and time of the crossing
- The amount paid
- Payment method used
- Confirmation number
If you don’t receive this email after making the payment, check your spam or junk folder. If it's still missing, review your bank account to see if the payment was processed. - Dart Charge Account: If you’ve registered for an account on the Dart Charge website, you can log in at any time to check your payment history. The website provides a detailed breakdown of all your crossings and whether the payments for each one were successfully processed.
- Dart Charge App: The Dart Charge mobile app allows you to easily check your payment status on the go. It displays a list of your crossings, payment dates, and status (paid or unpaid). It’s a convenient tool for frequent users of the crossing.
- Bank Statements: You can check your bank account or credit card statement to verify that the payment was processed. Look for a payment made to Dart Charge corresponding to the date and time of your crossing.
- Penalty Charge Notice (PCN): If you’ve crossed the Dartford Crossing without paying, or if there was a system issue preventing your payment from being processed, you may receive a Penalty Charge Notice (PCN). The PCN will detail the penalty fee and the reason for the charge. If you think there’s been an error, you can dispute the PCN by providing evidence of payment.
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